The bank will be closed on Monday, May 25, 2020, in observance of Memorial Day. We hope everyone has an enjoyable and safe holiday.
On Monday, May 18, 2020, the bank’s main lobby will reopen to the public. Please note the following guidelines and restrictions:
– If you are ill or experiencing COVID-19 symptoms, please do not enter the building
– We will allow no more than 5 customers in the lobby at any time
– Please use the 6 feet distancing markers at the waiting areas on either side of the vestibule
– Please bring your own writing utensil
New Accounts and Lending personnel will continue to meet the needs of our customers via phone and email. If there is a need to meet with these employees, we ask that you make an appointment.
Our staff continues to work diligently to keep our bank safe and clean. Thank you for your patience during this time. We appreciate your business!
***UPDATE: The app update and/or download is now available. The Debit Card app, BOLT$, will change to Brella this month.
iPhone users will need to update the current app. Android users will need to download the Brella app.
We will keep our customers updated on the date the app will change. You may continue using the current BOLT$ app.
Beginning, Monday, March 23, 2020, the bank lobby will be closed to the public.
The lobby will operate from the side window in the main building under the breezeway.
To meet with new accounts personnel, a loan officer or to access safe deposit box, we ask that you call us at 540-864-5156 and make an appointment.
Our business hours will not change. In addition, we will continue to be available via telephone, email, online banking and the bank’s mobile app.
Thank you for your understanding and patience during this time.
If you are experiencing the following symptoms, we ask that you refrain from using face to face customer service until further notice: Fever, cough, respiratory issues/shortness of breath, cold/flu symptoms. ALTERNATIVE BANKING METHODS: Drive-up facility, Online banking, Mobile banking, Telephone banking. If you have any questions or concerns, don’t hesitate to contact us at 540-864-5156. Thank you for your understanding and patience during this time.
Monday – Friday 9:00 - 5:00
Saturday 9:00 - 12:00
Drive – Thru Hours
Monday - Friday 7:00 - 7:00
Saturday 7:00 - 12:00
Main Office Location
189 Main Street
New Castle, VA 24127
Find on Map
P.O. Box 400
New Castle, VA 24127
Telephone Banker: 540-864-BANK (2265)